Privacy Policy sens88

This Privacy Policy ("Policy") is issued by sens88 ("we", "Platform"). This document clearly and transparently explains how we handle your personal data when you use sens88 services.

This Policy applies to all users of the sens88 platform, including website visitors, registered members, and anyone who interacts with our services via website, mobile app, or any communication channels we provide.

We are committed to ensuring your privacy is protected at all times. Every decision regarding the handling of your personal data is made with your interests and rights as a user as our top priority.

Sens88 only collects personal data necessary to provide safe, lawful, and quality services. The following are the types of data we collect:

The personal data we collect is used solely for legitimate and necessary purposes. Below are the primary purposes for which your data is used at sens88:

• Account Management: Creating, verifying, and managing your user account on the sens88 platform.
• Transaction Processing: Processing deposits, withdrawals, and any financial transactions you make securely and efficiently.
• Identity Verification (KYC): Verifying your identity to meet compliance requirements and to prevent fraud and money laundering.
• Customer Support: Providing assistance, answering inquiries, and resolving any issues you encounter while using the platform.
• Platform Security: Detecting and preventing fraudulent activity, account misuse, and other security threats.
• Service Improvement: Analysing usage patterns to improve the functionality, design, and overall experience of the sens88 platform.
• Platform Communications: Sending important notifications related to your account, platform updates, and promotional information you have agreed to receive.
• Legal Compliance: Fulfilling any legal or regulatory obligations applicable to the operation of our platform.

Sens88 processes your personal data on valid legal grounds. Depending on the purpose of processing, we rely on one or more of the following bases:

• Contract Performance: Processing required to provide the services you have requested, including account management and transaction processing.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including KYC and anti-money laundering requirements.
• Legitimate Interest: Processing for the purposes of fraud detection, platform security, and service improvement that does not affect your fundamental rights.
• Consent: For marketing communications and certain other purposes that require your explicit consent. You may withdraw this consent at any time.

Sens88 does not sell, rent, or share your personal data with third parties for their own marketing purposes. However, we need to share data in the following limited situations:

• Payment Service Providers: Information that must be shared with payment processors, banks, and digital wallet providers to securely process your transactions.
• KYC Service Providers: Identity verification documents are shared with approved verification partners for document verification purposes only.
• Legal Requirement: We may be required to disclose your data to authorities when mandated by a court order, applicable law, or a valid regulatory directive.
• Technical Services: Infrastructure and cloud service providers that assist in operating the sens88 platform, bound by strict confidentiality agreements.

The sens88 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our platform.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
• Performance Cookies: Helps us understand how users interact with the platform for the purpose of technical improvements.
• Functional Cookies: Saving your preferences such as language and display settings for a more convenient repeat experience.
• Analytics Cookies: Used to analyze platform traffic and usage patterns in aggregate, anonymized form.

You can manage cookie settings through your internet browser settings. However, disabling certain cookies may affect the functionality or your experience on the sens88 platform.

The security of your personal data is our absolute priority. sens88 has implemented a range of technical and organisational security measures to protect your data from unauthorised access, disclosure, alteration, or destruction:

• Data Encryption in Transit: All communications between you and sens88 servers are protected by 256-bit SSL encryption.
• Data Encryption at Rest: Sensitive data stored in our databases is encrypted using industry-standard encryption algorithms.
• Strict Access Controls: Only authorized personnel with a legitimate operational need may access users' personal data.
• Continuous Monitoring: Our security monitoring system operates 24 hours a day to detect and respond to any security threats.
• Regular Security Audits: Security assessments and penetration testing are conducted on a regular basis to identify and address vulnerabilities.

Sens88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable law.

• Active Account Data: Retained for as long as your account is active and for a reasonable period after account closure for the purpose of resolving any disputes.
• Financial Transaction Records: Retained for the period stipulated by applicable financial and tax laws.
• KYC Documents: Retained in accordance with the minimum retention requirements set by anti-money laundering regulations.
• Security Logs: Retained for a limited period for security investigation and fraud detection purposes.

After the required retention period has ended, your data will be securely deleted or anonymised so that it can no longer be associated with you.

You have certain rights regarding the personal data we hold about you. Below are your rights and how to exercise them:

In the course of its operations, sens88 may need to transfer your personal data to other countries or regions outside Malaysia, particularly for data storage in cloud infrastructure and technical processing purposes.

When such transfers occur, we ensure adequate protection is in place through:

• Data transfer agreements that comply with internationally recognised data protection standards.
• Selecting partners whose security and privacy standards are consistent with our own commitments.
• Additional technical measures such as data encryption are applied prior to any data transfer.

By using the sens88 platform, you consent to such data transfers, provided that the protective measures outlined above are fully observed.

Sens88 Platform not designed for and does not accept registrations from individuals under 18 years of age. We take children's privacy protection very seriously.

Sens88 employs an age verification process during registration and requires identity verification (KYC) for all new accounts to ensure no underage individuals use our platform.

Sens88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, technological developments, new legal requirements, or other legitimate business reasons.

When material changes are made, we will notify you via:

• A clear in-platform notification on sens88 upon your next login.
• Email to the address registered in your account for significant changes.
• Updates the "Last Updated" date displayed at the top of this page.

Continued use of the sens88 platform following any changes to this Privacy Policy coming into effect will be considered your acceptance of the updated terms. We recommend reviewing this page periodically.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 directly within the sens88 platform — the fastest way to get a response.
• Email: [email protected]

We are committed to responding to all privacy-related inquiries seriously and within a reasonable timeframe. Our trained support team is available to assist you in English at any time.